Auto Collision Repair Shop: We’re Here To Help You

by Tom Wilcox

One of the main concerns of car owners who take their vehicle to repair is the uni-body alignment. There is one millimeter error and that’s all what manufacturers will allow. So, that’s why many Body shops use a laser measuring system, to make certain everything is straightened. But when this critical process is completed, what’s next?

Make sure you ask the manager, and then follow up with “How much experience do your technicians have?” That’s the really important question, because you want to know that the folks who will actually be working on your car or truck, repairing the sheet metal, straightening the frame, and painting the body panels really know what they are doing. Experience, as they say, truly is the best teacher.

I have found that, here in the Flower City, the average experience of body shop techs is slightly over seven years, and rookies are few and far between right now. That means you are quite likely to find a shop with experienced techs, if you just take the time to look around.

There is also another crucial element and again, it’s something you can ask the collision shop manager. Ask him, “How long have your technicians worked here?” Why ask this? Because you want to know that the technicians are stable and don’t move around a lot. Stability is really the best indicator of employee happiness and job satisfaction. Techs that are happy and satisfied with their work environment and their wages are the ones you want working on your vehicle, for obvious reasons.

The next step will be for the vehicle to move to the paint booth where all the final colors and clear coats will be applied. Many body shops will have different booths the best ones being “downdraft” units these have filtered fresh air entering the top of the booth, any over-spray is drained out through grates in the floor. This produces the best paint finishes, however, as with everything, it’s the operators that make the difference.

For example, there may be an estimating area; this is the area you will bring your vehicle to get an estimate on repairs and where your finished vehicle will be presented. This will normally be well lit so damage on the vehicle can easily be spotted.

If there is major damage on the vehicle then it will be removed to the area set up for disassemble and onto a frame machine. There are fewer cars now that have a true frame, the machine now is really used in straightening the uni-body construction this is typical on most of the modern cars. The term uni-body basically means that sheet metal is stamped, formed, and welded together, forming the structural part of the car’s body.

The final stage for the vehicle is the area for final assembly where the trim is re-attached, after which the car will be thoroughly cleaned and readied for you to collect or be delivered. If you have a body shop in mind or have had one recommended then ask for a tour around their facilities. Most good body shops will be more than happy to oblige. If not, then beware.

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